New Complaint Handling Code: Our new Code provides good practice for landlords on fair and effective complaint handling. See this page for details.

E-newsletter: November issue out now

11 November 2020

The latest issue of our e-newsletter, Housing Ombudsman News, is out now

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The latest issue of our e-newsletter, Housing Ombudsman News, is out now. It features items on the severe maladministration cases, FAQs on the Complaint Handling code, newly appointed ARAC members, webinars on our leasehold report and much more.

You can read it online, or sign up to get the latest news straight to your inbox.