New Complaint Handling Code: Our new Code provides good practice for landlords on fair and effective complaint handling. See this new page for details.

See our latest enewsletter

31 July 2020

The latest issue of our e-newsletter, Housing Ombudsman News, is out now.

Extract from the newsletter Housing Ombudsman News

The latest issue of our e-newsletter, Housing Ombudsman News, is out now. It features items on our latest Insight report, including the impact of Covid-19 on our complaints, plus our statement on the proposal to remove the democratic filter and our ongoing series of webinars on the new Complaint Handling Code.

You can read it online, or sign up to get the latest news straight to your inbox.