To contact HOS call:
0300 111 3000
info@housing-ombudsman.org.uk

HOS full contact details »
Relevant documents

Search Members' Directory
 

Read the HOS Digest of cases




Translate this site

About us

Vision and Values


Mission
Enabling fair and early dispute resolution in housing.

Vision
Raising awareness, extending access, promoting understanding.

Values
Our values inform everything that we do. They represent our collective and individual behaviours that help us to achieve our purpose of enabling fair and early dispute resolution in housing.

These values are central to our vision of raising awareness, extending access and promoting understanding in all that we do. Whether as a tenant, landlord, employee, or other stakeholder, these are the WISER values that you can expect from us:

Working together
Integrity
Solution focussed
Excellence
Respect