Applications are open to join the next Housing Ombudsman Resident Panel - find out more.

Be fair

A constructive approach that applies consistent principles to all complaints while ensuring each complaint is considered on the facts of the individual case. Treating each complaint justly and without favour or discrimination.

A constructive approach that applies consistent principles to all complaints while ensuring each complaint is considered on the facts of the individual case. Treating each complaint justly and without favour or discrimination.