This section is for landlords and agents, and has resources and information for existing and for prospective members of the Service.
For a brief overview of the Service, please see the About us section.
The Ombudsman encourages a conciliatory approach to resolving housing disputes.
In addition to investigating tenant complaints we can also advise on good practice in complaint handling. Please see the Learning and Development section.
If you have any questions about your membership of HOS please contact us. If you wish to become a member please go to the Voluntary Membership section.