Housing Ombudsman Service: Online Complaint Form. Dealing with disputes and complaints against landlords and housing agents, and other housing disputes

About HOS

Landlords & Agents

Complainants & Advisers


	Online Complaint

In Complainants:

Also in this site:

Freedom of Information

HOS Bulletin

Tenancy Deposit Scheme

The information in this site is intended for England only

HOS Online Complaint Form

If you have a complaint against your landlord or agent, and they are part of the Service, then you can use our online form to contact the Ombudsman. HOS does not have jurisdiction over all landlords and agents.

See the About HOS and Complainants Area for full details. There is downloadable / printable information giving full details of the Service.

Printable form

You can download or print the full complaint form if you prefer (PDF file):
	HOS complaint form (61 KB)

Viewing / printing PDF files

PDF files require the free Adobe Acrobat Reader. This enables you to open PDFs within your browser, and to open & print saved PDFs.
Acrobat Reader :
	Click to download Adobe Acrobat reader

After receiving your complaint we may need to contact you for further details. Due to the high volume of cases please ALLOW AT LEAST 7 DAYS before enquiring about progress.

* ALL FIELDS MUST BE FILLED IN
Surname:
Forename(s):
Title:
Name of Landlord or Agent:
Your Address (including Post Code):
Complaint details:
At least one of these two fields must be filled in:
Daytime telephone number:
Email address: